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Restaurant Misfits
Welcome to our podcast, “Restaurant Misfits”, where we’ll discuss all things related to restaurant marketing, management, and everything else in between growing a restaurant business. Whether you are a single-location owner, multi-location owner, or just getting into the industry, you’ll find tips and tricks to help you achieve massive results in your business.
We’re always looking for new interviews and features.
If you’re interested in joining us on the show, please email Ana on our team at ana@dineline.co!
Restaurant Misfits
S2:EP22 - Abhinav Kapur, Turning Data into Dollars
In this episode I interview Abhinav Kapur, CEO & Founder of Bikky, an omni-channel CRM system for restaurants.
Abhinav is dedicated to helping restaurants build deeper, more authentic customer relationships at a time when their business is rapidly shifting beyond the traditional four walls. By aggregating data across channels (in-store, delivery, loyalty, etc.), his system unlocks a unified view of the guest, as well as the ability to run completely automated, data-driven marketing campaigns.
In the next 60 minutes, we dive into new technologies restaurants should be leveraging, how to turn data into dollars and his inspiration behind Bikky.