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Restaurant Misfits
Welcome to our podcast, “Restaurant Misfits”, where we’ll discuss all things related to restaurant marketing, management, and everything else in between growing a restaurant business. Whether you are a single-location owner, multi-location owner, or just getting into the industry, you’ll find tips and tricks to help you achieve massive results in your business.
We’re always looking for new interviews and features.
If you’re interested in joining us on the show, please email Ana on our team at ana@dineline.co!
Restaurant Misfits
Episode 62 - Craig Susser: What Most Restaurants Get Wrong
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This is the episode I'll be recommending to every restaurant owner I talk to this year.
I sat down with Craig Susser, founder of Craig's Restaurant in LA and Nashville. 35 years in the industry. Waiter, bartender, maitre d' for 22 years, and now one of the most respected names in fine dining. This guy has seen it all.
Craig gets brutally transparent about what it actually takes to survive and scale in this business right now — margins, labor costs, the online review nightmare, what hospitality really means, and why most operators are one bad decision away from losing the regulars they worked years to build.
This isn't theory. This is someone who's been in the trenches for three decades and figured out what works.
🍽️ Learn more about how to scale your restaurant through Dineline’s done-for-you marketing program: https://dineline.co/growth/watch/Youtube